Episode 201 – Star Trek Rockstars

My husband Mark and I are huge fans of the Star Trek franchise, from classic Star Trek all the way to modern films. We’ve recently watched the first of the Star Trek remakes, and it occurred to me that part of the reason Star Trek resonates with me is that the crew members of the starship Enterprise reflect ideal workplace dynamics. Each crew member is outstandingly good at what they do and is willing to go the extra mile to get things done. They’re all Rockstars, and Rockstars make the seemingly impossible challenges possible. Listen in as Dawn talks about
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Episode 200 – Do you have an A Player organization for your A Player people? Interview with Doug Brown of Business Success Factors

I had a stimulating conversation with sales expert and author, Doug Brown of Business Success Factors. As someone who has been working in business since he was three years old (really!), Doug had some great insights.   Here are a few things we covered:  The need for alignment between A Players and A Player environments How you know if you have an A Player organization Biggest mistakes companies make when hiring How magical things happen when you have the ideal team The importance of systematic and strategic processes on an organization in general, even in sales The #1 thing salespeople and
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Episode 198 – Do you have rockstars or rocks on your team?

What makes someone Rockstar? What are the qualities of a Rockstar employee?  Rockstars are A players: the people who have the intangibles, those things that you can’t train. They have the passion, energy, drive, initiative, intent, desire to be better and make the company better. It’s what they walk in the door with. To put it simply, they have the “It” factor.   Listen in as Dawn talk about rockstars in the workplace and the first steps you can take to create your rockstar qualities list. Other podcast episodes mentioned:  Are you an A, B, or C player?, Co-Create, How do
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Painting a Clear Picture of What Success Looks Like for Your Company

Dedicated employees want to know how their work fits into the big picture, how their contributions make a difference, and what they need to do to make leadership happy. Employees are hungry for feedback; they want to know where they are doing a good job and where they need to improve. Moreover, they want to know how they are benefiting the company. However, a problem can arise when managers do not accurately represent the CEO’s vision for the company, or if the message gets lost in translation or gets watered down. When this happens, employees lack a clear understanding of
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Episode 196 – Passive Modeling vs Active Modeling

As a leader, if you want to cultivate a positive culture or behavior, you have to embody and show it… because any kind of culture or behavior naturally comes from the top down.  You have to be a model to your employees and colleagues. You have to be able to walk the walk. There are two ways to embody your workplace culture or behavior: Passive Modeling and Active Modeling. Passive Modeling is when you’re setting yourself as an example; this can be conscious and unconscious. On the other hand, Active Modeling is when you engage people and actively guide them to
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Do You Have a Rotten Apple in Your Organization?

Toxic employees in the workplace can have drastic effects causing expensive losses within companies. However, it can be difficult to identify an office bully. They can intimidate fellow employees that keep them from speaking with management, and at times, they will even bully and intimidate company management inhibiting their ability to address the negative side-effects this Rotten Apple is causing within a company. A company bully can present itself in many ways: The person who quietly undermines every decision, relationship, and process that isn’t theirs The Conversation Dominator in your meetings who interrupts others, makes snide remarks during discussions, or
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Episode 193 – How do you ensure you have the right people in the right seats?

I consider an organization a living structure, composed of an intricate and dynamic relationship between humans and systems. To ensure an efficient and consistent forward motion, every person in their respective position has to be in the right seat. Having the right people in the right seats is critical to any organization’s success.  So, how do you ensure the right person in the right seat? First of all, he/she has to be in alignment with the organization’s values and culture. Placing the right person in the right seat is a combination of the person’s qualification and his/her keenness for the
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Episode 179 – What is your queen bee role?

I’ve been reading a book by Michael Michalowicz called Clockwork. (He is also the author of Profit First, a book that I thoroughly loved.) In Clockwork, Mike Michalowicz compared a company to a beehive. In a beehive, each bee’s job is its primary role plus protecting the queen bee role. Like in a company, aside from what you do in your position, each individual has a major part in protecting and upholding the company’s queen bee role, as well as its core values.  Listen in as Dawn Shuler gives an in-depth discussion of the “queen bee role” and how to
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Your people desperately need training to develop crucial skills

I’ve talked before about the crucial need for skills, not technical skills or coding skills or even trade labor skills. Those can all be taught and learned through courses and programs. The training I’m talking about is what we traditionally label “soft skills.” Jeff Wiener, CEO of LinkedIn, continuously talks about the need for those soft skills, and how they’re critical in our ever-changing landscape. These skills include oral communication, written communication, team building, leadership, and time management. 92% of employers say that skill shortages is negatively affecting productivity, employee satisfaction, and turnover. In addition, less than 40% of Millennials
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Episode 176 – 7 Creator Personality Types

In a successful professional or business setting, each individual is designated to their role based on their strengths, qualifications, and creativity. Good team dynamics is essential in maximizing your team’s productivity, and their Creator Personality types are a good indicator of their place on the team. In my years working as a coach and consultant for individuals, teams, and organizations, I have identified the 7 Creator Personalities: The Planner The Storyteller The Divinely Inspired The Muller-Dreamer The Doodler-Storyboarder The Mirror The Maximizer. Listen in as Dawn gives us a more detailed breakdown of each Creator Personality type, their strengths, their
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