Dawn Shuler interviews her daughter Anastasia, three-year manager of a county park boat rental. Listen in as they discuss the challenges, customer service philosophy, and the biggest take-aways from being a manager. Hint: If you want to get inside the head of a Gen Z’er, this is the episode for you!
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As a manager, you’re expected to manage others, as well as do your own job. If you’re responsible for an entire team or department, how do you make sure your staff delivers results? Do you micromanage? (No.) If you empower people to do their jobs, what if they make mistakes? Other podcast episodes referenced: Are you an A, B, or C player?, Right people in the right seats, and 10 traits of effective leaders
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In this lively episode, Dawn Shuler interviews Brian Burkhart, founder of SquarePlanet. As the Chief Word Guy, Brian’s purpose is to elevate his clients’ core message so people remember… and take action. Why you want to listen: As a wave-maker, Brian wants to create an impact by challenging the status quo His take on authenticity and using it as a tool Who you should work with Two simple, yet powerfully effective, hacks you can use as a presenter About Brian Burkhart Brian is the founder of SquarePlanet that helps people and businesses with give a) better presentations b) communicate their
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Since we are proponents of a strengths-based workplace and culture, we firmly believe in employees working and playing to their strengths. We also recommend a collaborative communication and feedback model where employees ask for and constructively receive feedback, and managers productively communicate and give said constructive feedback. That being said, what happens when an employee plays to her strengths and takes initiative when her manager is too overwhelmed to notice? Does she say something? Does she point it out? Listen in as Dawn Shuler recounts an actual experience with a client and their recommended solution. What would you recommend? Other
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Weeks before the Coronavirus was the topic of every single conversation, my daughter had an incident that put us in immediate (temporary) crisis mode. What I realized was that crisis, and one’s instinctive reaction to it, is like the undertow or current that can sweep one away. And once you’re in the current, it can be awfully hard to extricate one’s self. Listen in as I share four strategies to deal with crisis or a strong current on any level. Other podcast episodes referenced: Reactive vs. Proactive and Proactive vs. Reactive revisited
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Join Dawn and Mark of The Shuler Group and Sylvia and Josh of MindTeam Solutions in one of our lively conversations as we talk about the advantages and disadvantages of a company allowing remote workers. Does it work? Whether your organization goes down that path or not, remote workers is becoming the wave of the future. In our conversation, the four of us cover topics such as: Defining measurable expectations and milestones for remote workers Joint responsibilities of managers and employees The personality type(s) that perform well with remote work, both from the manager’s and employee’s perspective Matching those ideal
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As with any training program, an organization should consciously define and design the purpose and the desired outcome. Is it really beneficial to either the organization or the intern him/herself to be thrown into the deep end to sink or swim? Listen in as Dawn Shuler discusses the three main purposes of an internship program and how to create a successful outcome. Other podcast episodes mentioned: Are you purpose driven?, Right people in the right seats, Your people desperately need training, Onboarding new hires, and Do you send your managers to training?
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Dawn Shuler recounts an experience as Chief Operating Officer of an organization where various people would try to offload their ideas or problems onto her – or to others. Her response: “Not my monkey, not my circus. And when you leave my office, take your monkey with you.” It’s a bit more complex than that. We want to encourage people to bring us their ideas and solutions. Better yet, is to empower them to take those ideas and solutions to the next level to actually see the light of day.
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With Superbowl LIV looming as the San Francisco 49ers and Kansas City Chiefs get ready to do battle, Dawn and Mark Shuler reminisce about the prowess of legendary quarterback, Joe Montana (who, of course, played for both teams). Is it his athletic prowess that makes him the best? Or something else? Listen in as Dawn and Mark discuss what made Joe Montana the amazing quarterback he was, and how that can be applied to leaders here and now. Other podcast episodes referenced: Right people in the right seats
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These top 10 traits are according to us here at The Shuler Group, and that work has come from decades of working with companies, businesses, organizations, associations, executives, managing our own teams, team building, leadership development, and really seeing what works and what doesn’t. Four of these traits are internal, and six are external. See the graphic at the bottom to see how these ten relate to each other. Deeper Why – As far as being an effective leader, the Deeper Why is crucial because people are wired for meaning. They want to feel they’re part of a larger purpose.
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