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Episode 218 – People Teams – Interview with Elliot Epstein

by Dawn Shuler | Jun 17, 2022 | Business relationships, Communication, Company culture, Employee Engagement, Employees, Empowerment, Feedback, Hiring, Leadership, Management, Onboarding, Podcast, Training

Episode 210 – How do you measure successful projects and people?

by Dawn Shuler | Feb 11, 2022 | Communication, Employee Engagement, Feedback, Leadership, Management, Podcast, right people

https://media.blubrry.com/people_thrive_companies_thrive/content.blubrry.com/people_thrive_companies_thrive/How_do_you_measure_successful_projects_and_people_mixdown.mp3Podcast: Play in new window | DownloadSubscribe: Google Podcasts | Spotify | Android | Stitcher |...

Episode 197 – Making customer service a more tangible experience – Interview with Steven Van Belleghem

by Dawn Shuler | Apr 16, 2021 | Business relationships, CEO, Communication, Company culture, Customer service, Empowerment, Feedback, Management, Podcast, Productivity, Relationships, Values

Great customer service is crucial to the sustainability of an organization, profit or nonprofit. 55% of customers would gladly pay extra to guarantee a better service, and the probability of selling to an existing customer is 60-70%, versus the probability of selling...

Painting a Clear Picture of What Success Looks Like for Your Company

by Dawn Shuler | Apr 14, 2021 | Blog, Communication, Company culture, Employee Engagement, Employees, Feedback, Leadership, Management, Productivity

Dedicated employees want to know how their work fits into the big picture, how their contributions make a difference, and what they need to do to make leadership happy. Employees are hungry for feedback; they want to know where they are doing a good job and where they...