Episode 149 – Empowerment does not mean perfection

As a manager, you’re expected to manage others, as well as do your own job.  If you’re responsible for an entire team or department, how do you make sure your staff delivers results? Do you micromanage? (No.)  If you empower people to do their jobs, what if they make mistakes? Other podcast episodes referenced:  Are you an A, B, or C player?, Right people in the right seats, and 10 traits of effective leaders
Read More

Episode 146 – Insufficient

I’ve struggled with what to say, because what voice do I have? What change can I make? Yet, it didn’t feel right to say nothing. I’m a CEO of a company and a leader, and I believe that mandates me to raise my voice and stand up for what I believe in. Listen in as Dawn Shuler, CEO and Founder of The Shuler Group, LLC, stands up – as insufficient as it might be.
Read More

Episode 144 – We’re at capacity

We’re now more than 2 1/2 months into Coronavirus. We’re doing our best to navigate the new normal, new working conditions, perhaps new living conditions. Yet, most of us expect to operate at the same level of productivity and capacity pre-Cornonavirus. And it’s just not possible. Listen in as Dawn Shuler talks about the insidious nature of our capacity limits and what we need to do about them. Dawn shares her personal experiences that – literally – landed her on her rear end. Other podcast episodes referenced: Navigating turmoil and the 9 questions you must be asking your employees
Read More

Episode 142 – Do I say something?

Since we are proponents of a strengths-based workplace and culture, we firmly believe in employees working and playing to their strengths.  We also recommend a collaborative communication and feedback model where employees ask for and constructively receive feedback, and managers productively communicate and give said constructive feedback. That being said, what happens when an employee plays to her strengths and takes initiative when her manager is too overwhelmed to notice? Does she say something? Does she point it out? Listen in as Dawn Shuler recounts an actual experience with a client and their recommended solution. What would you recommend? Other
Read More

Episode 140 – Interview with Jenny Podewils, co-founder of Leapsome

Listen in as Dawn Shuler interviews Jenny Podewils, co-founder of Leapsome, a company devoted to feedback, employee engagement, and individualized learning. We had a spirited discussion on the challenges that many organizations face (lack of alignment, speed of learning, and organizational health and culture). Some great soundbites:  “Feedback is the accelerator for leadership effectiveness” and “Feedback is the basis of all learning.” And, of course, we talked about the Coronavirus and how her company is dealing with it as well as how their clients are handling the new normal.  (Hint: there are some fantastic suggestions, especially with regard to teleworking
Read More

Episode 138 – What will we learn from all this?

COVID-19 is throwing into our faces a brand-new reality.  Things we thought were impossible and non-negotiable are now shifting into a new reality.  Everything from work to religious services to schooling is adapting. The question is… what are you learning from all this? What did you think was non-negotiable and HAD to be done a certain way? What needs to shift? What have you learned about yourself? What have you learned about your organization? What are the risks? How can you shift? Listen in as Dawn Shuler probes these questions and more. Other podcast episodes referenced:  9 questions you need
Read More

9 Questions You Must Be Asking Your Employees

The Coronavirus pandemic is affecting our lives in every aspect, and we are experiencing a “new normal.”  At some point things will get back to normal, whatever that is, but it will look different from what normal was a few weeks ago.  This pandemic is an intensifier and an accelerant, so that means we’re getting a “new normal” every week, if not every day.  Because of the rapidly shifting world, we don’t know how everything is going to shake out in the next two to six months, or a year. Some financial experts are predicting that if we’re not already
Read More

Episode 137 – You must respond. You must communicate.

Now is the time that your customers, clients, prospects, and markets need to hear from you.  In the absence of communication, especially in these times, people turn to fear.  So, if you don’t communicate, then they’ll wonder what you’re hiding or what horrendous thing is on the horizon. What do you communicate? What is your response to this situation we’re experiencing right now? What do your customers, clients, employees, and staff need to know? What do they need to hear from you? What is changing? What is not changing? Listen in as Dawn Shuler shares what some other organizations are
Read More

Episode 135 – 9 questions you need to ask your employees during COVID-19

“For the times they are a-changin’” ~ Bob Dylan We are in unprecedented times where things are changing, not just on a daily basis, but sometimes an hourly basis.  Everything from dining out to children being home from school, and so much in between, looks different today from how it looked two weeks ago. And then there is the emotional component.  There’s general worry and tension.  Some people are separated from their families.  None of us know what to expect. Pick a thing, and that thing has been affected.   Here’s what we’re noticing, in our company, as well as
Read More