Episode 200 – Do you have an A Player organization for your A Player people? Interview with Doug Brown of Business Success Factors

Episode 200 – Do you have an A Player organization for your A Player people? Interview with Doug Brown of Business Success Factors

https://media.blubrry.com/people_thrive_companies_thrive/content.blubrry.com/people_thrive_companies_thrive/200_Doug_Brown_final_.mp3Podcast: Play in new window | DownloadSubscribe: Google Podcasts | Spotify | Android | Stitcher | Email | TuneIn | Deezer | RSS | MoreI...
Episode 198 – Do you have rockstars or rocks on your team?

Episode 198 – Do you have rockstars or rocks on your team?

https://media.blubrry.com/people_thrive_companies_thrive/content.blubrry.com/people_thrive_companies_thrive/Rockstars_not_rocks_final_.mp3Podcast: Play in new window | DownloadSubscribe: Google Podcasts | Spotify | Android | Stitcher | Email | TuneIn | Deezer | RSS |...
Episode 197 – Making customer service a more tangible experience – Interview with Steven Van Belleghem

Episode 197 – Making customer service a more tangible experience – Interview with Steven Van Belleghem

Great customer service is crucial to the sustainability of an organization, profit or nonprofit.  55% of customers would gladly pay extra to guarantee a better service, and the probability of selling to an existing customer is 60-70%, versus the probability of selling...