Episode 201 – Star Trek Rockstars

My husband Mark and I are huge fans of the Star Trek franchise, from classic Star Trek all the way to modern films. We’ve recently watched the first of the Star Trek remakes, and it occurred to me that part of the reason Star Trek resonates with me is that the crew members of the starship Enterprise reflect ideal workplace dynamics. Each crew member is outstandingly good at what they do and is willing to go the extra mile to get things done. They’re all Rockstars, and Rockstars make the seemingly impossible challenges possible. Listen in as Dawn talks about
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Episode 199 – Corporate Social Responsibility – Interview with Holly Copeland, senior director of CSR at Horizon Therapeutics

I had an engaging and lively conversation with Holly Copeland, senior director of Corporate Social Responsibility at Horizon Therapeutics. Many organizations believe in giving back to the community, but Horizon started their Corporate Social Responsibility program when the company was not yet profitable.  That’s how important they felt it was to thrive within their community ecosystem.  We discussed: Using Corporate Social Responsibility outcomes in conjunction with the goals of the company The creative lens to create a “buffet” of opportunities to get employees involved The correlation between CSR and employee engagement and positive company culture The importance of employees feeling
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Episode 195 – Right person, wrong seat

Our focus at The Shuler Group is helping organizations achieve and sustain forward motion through people, processes, and performance. As for the people part, it’s all about ensuring that an organization has the right people for the right seat. You’ve probably heard me define it before; the right people are those whose goals, purpose, and values align with the organizations. The right seat is when someone is operating in his/her zone of genius.  Ideally, we work towards having the right people in the right seats. We generally recommend organizations focus on getting the right person first. Because if a person
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Episode 194 – Confidence is critical – Interview with Jamie McKinney of Jamie Empowers

During this riveting interview with Jamie McKinney, author, speaker, and coach, we talked about the critical importance of confidence as a catalyst to career success.  Listen in as we cover: Her secret weapon Estrogen Empires vs. Testosterone Towers Your personal ETA (Emotions, Thoughts, Actions) The BAAM method Confidence and the connection to story The differences in language and behavior between men and women The confidence formula Jamie’s “nails on the chalkboard” saying and her replacement phrase Her #1 tip in developing confidence About Jamie McKinney Jamie Dandar McKinney is the author of the book, Speak Up, Sister! The Professional Woman’s
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Episode 193 – How do you ensure you have the right people in the right seats?

I consider an organization a living structure, composed of an intricate and dynamic relationship between humans and systems. To ensure an efficient and consistent forward motion, every person in their respective position has to be in the right seat. Having the right people in the right seats is critical to any organization’s success.  So, how do you ensure the right person in the right seat? First of all, he/she has to be in alignment with the organization’s values and culture. Placing the right person in the right seat is a combination of the person’s qualification and his/her keenness for the
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Episode 192 – People and numbers are the magic – Interview with Janette Gallardo, CFO

I had a fantastic interview with Janette Gallardo of Vitta Solutions, a company that offers fractional CFO services to other organizations.  While you might not think that numbers, data, and forecasts have anything to do with employee engagement and productivity, you would be mistaken!  Listen in as Dawn and Janette discuss: The red flags that indicate that employees are not aligned with the direction of the organization What turnover tells you about your company How you can measure productivity and engagement Numbers tell a story! The story that your organizations five-year vision tells and working backward to the numbers About
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Episode 191 – How do you have those difficult conversations?

In any business or professional setting, having difficult conversations is something that a company has to go through. Every business has its problems, and for it to move forward, these problems need to be addressed and discussed.  It’s difficult for people involved in such a discussion not to get defensive, because they’re going to feel confronted. So how do you have these difficult conversations without putting them on the defensive and not making them feel attacked? When you’re about to engage in a difficult conversation, put yourself in a neutral position, be patient, and be intentional about how you convey
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Episode 190 –  When normal is strange

After over a year into this pandemic, one of the things that struck me is our view of what’s normal. In just one year, we’ve grown so accustomed to the safety protocols, social distancing, working from home, and other “new normal” things that it becomes a natural part of us and our daily lives. And the things that we usually did in the “old normal” now feel a bit strange: going on a ski trip, traveling with friends, sitting leisurely in a restaurant over a meal, seeing a person without a mask on at the grocery store, or neglecting COVID
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Episode 189 – Do the work, show the work, teach the work

I firmly believe that everyone in a company innately wants to be of value and wants to see their efforts impact its forward movement. This is especially true in smaller and mid-sized businesses. No matter what level they’re in the organization, each person must be able to wear multiple hats and know their primary role inside and out. For an organization to succeed, each person should be able to do the work, show the work and teach the work. When these things are in place, it will be easier for someone to work within his or her respective Zone of
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Episode 187 – Making working remotely work well – Interview with John Vuong, owner, and founder of Local SEO Search

While one might wonder why the owner of an SEO company would show up on a podcast devoted to people, processes, and performance, the answer is clear within seconds of listening to this episode. John’s company has been fully remote for eight years, and so we talked about the following: Implementing social interaction as part of the work environment (“For some, work IS the social circle.”) The importance of finding your “why purpose” and being happy along the way Tips on being self-disciplined as a remote worker John’s top 3 best practices for managing remote employees Intentionally creating an organization’s
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