Episode 142 – Do I say something?

Since we are proponents of a strengths-based workplace and culture, we firmly believe in employees working and playing to their strengths.  We also recommend a collaborative communication and feedback model where employees ask for and constructively receive feedback, and managers productively communicate and give said constructive feedback. That being said, what happens when an employee plays to her strengths and takes initiative when her manager is too overwhelmed to notice? Does she say something? Does she point it out? Listen in as Dawn Shuler recounts an actual experience with a client and their recommended solution. What would you recommend? Other
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Episode 140 – Interview with Jenny Podewils, co-founder of Leapsome

Listen in as Dawn Shuler interviews Jenny Podewils, co-founder of Leapsome, a company devoted to feedback, employee engagement, and individualized learning. We had a spirited discussion on the challenges that many organizations face (lack of alignment, speed of learning, and organizational health and culture). Some great soundbites:  “Feedback is the accelerator for leadership effectiveness” and “Feedback is the basis of all learning.” And, of course, we talked about the Coronavirus and how her company is dealing with it as well as how their clients are handling the new normal.  (Hint: there are some fantastic suggestions, especially with regard to teleworking
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10 Traits of an Effective Leader

These top 10 traits are according to us here at The Shuler Group, and that work has come from decades of working with companies, businesses, organizations, associations, executives, managing our own teams, team building, leadership development, and really seeing what works and what doesn’t. Four of these traits are internal, and six are external.  See the graphic at the bottom to see how these ten relate to each other. Deeper Why – As far as being an effective leader, the Deeper Why is crucial because people are wired for meaning. They want to feel they’re part of a larger purpose.
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Episode 119 – Interview with Christina Major, professional copywriter, with another take on Right People in the Right Seats

When we think of Right People in the Right Seats, we often assume we’re talking about full-time employees and staff.  However, the right person to fill the right seat might not be an actual employee; it could be a subcontractor or freelancer.  The same “rules” apply:  the right person is the one who aligns with the organization’s core values, mission, and goals, and the right seat means that the person is well qualified and skilled to do the task. Professional copywriter Christina Major talks about how to determine the right person in the right seat when you’re hiring contractors and
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Episode 115 – You gotta have skin in the game

Any time you enter into an engagement – providing a service or product – there is the need for trust on both sides.  Company A decides to pay Company B to provide a service.  Who blinks first?  Basically, you gotta have skin in the game, some kind of collateral. Other podcast episodes referenced:  What company culture are you creating? Positivity in teams, and Strengths-based workplace
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Episode 113 – The elephant in the room

We’re all familiar with the proverbial elephant in the room: the issue we all know about, but refuse to acknowledge or discuss. When elephants exist in corporations and organizations, the longer the elephant goes unacknowledged,the bigger it gets. Dawn Shuler shares the three reasons why elephants exist and why the powers that be refuse to discuss the elephants.  In addition, Dawn discusses the powerful cultural shift that can occur when the elephants dissolved. Other episodes referenced:  Forward motion, Imbalance as a premeditated resentment, and Co-create
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Episode 107 – The light bulb has to want to change

Organizations can have all sorts of problems, from high employee turnover, toxic bosses, departments that don’t communicate across departments, and more.  However, if there’s no desire to change, it doesn’t matter if solutions would solve all those problems and provide benefits.  It takes courage to be willing to change. Other podcast episodes referenced:  Gap analysis and Interview with Sylvia Henderson, CEO of MindTeam Solutions Resources referenced: Company Climate Inventory
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Episode 103 – The real question you want to ask

You survey your employees. You ask them if they have job satisfaction, if they’re professionally challenged, if they can see themselves at your company in the next three years. But that’s not the real question you’re really asking. Listen in to today’s episode as Dawn Shuler reveals what you really want to know. Other podcast episodes referenced:  What do your employees really think about working at your company? and The right people in the right seats
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Episode 100 – Take a look back

Join us for the 100th episode of the People Thrive, Companies Thrive podcast! With our focus on forward motion, we tend to forget what we’ve created and the successes we’ve had, and, therefore, we lose the opportunity to continue to learn from those successes and apply new knowledge. Other podcast episodes mentioned:  Forward motion and Play to your strengths
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Internal and External Service – Part 2

This is Part 2 of Internal and External Customer Service. In  Part 1, I challenged you to think about how you can up your game with your internal and external customer service. Even though one of our core values is extreme service (not just excellent service, but extreme service), I don’t want to become complacent and say, “We already do such a good job that we don’t really need to do anything to improve. Let’s just keep doing what we do. If we keep doing what we do, and our customers and clients are satisfied, where’s the harm in that?”
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