Episode 171 – Is your training just checking a box?

In organizations/companies, training is something that we go through regularly. Be it for operations or human resources, held by the company you’re working on or an external firm, we all experience training in one form or another. Management training, diversity and inclusion training, compliance training may seem superfluous, but we shouldn’t take these for granted. Often these are treated just like checking a box; we only go through it because it’s required, and then set it aside after and get on with our day. However, there is a reason why such training exists, and there are valuable things to pick
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Episode 169 – Communication is different now

The way we communicate now is very different. With modern technology, the way we communicate from 8 months ago has changed dramatically because of COVID-19. Before, we could lightly knock and poke our heads in a colleague’s office doors; now communication is mostly done digitally, usually in the form of emails, direct messages, text messages, and the like. As a result, much of the way we communicate is forcibly done through writing. So what we can all take away from this? Each person has a preferred way of communicating, and not everyone is suited to communicating through text. A good
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Episode 140 – Interview with Jenny Podewils, co-founder of Leapsome

Listen in as Dawn Shuler interviews Jenny Podewils, co-founder of Leapsome, a company devoted to feedback, employee engagement, and individualized learning. We had a spirited discussion on the challenges that many organizations face (lack of alignment, speed of learning, and organizational health and culture). Some great soundbites:  “Feedback is the accelerator for leadership effectiveness” and “Feedback is the basis of all learning.” And, of course, we talked about the Coronavirus and how her company is dealing with it as well as how their clients are handling the new normal.  (Hint: there are some fantastic suggestions, especially with regard to teleworking
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Episode 127 – Do you throw your interns into the deep end?

As with any training program, an organization should consciously define and design the purpose and the desired outcome.  Is it really beneficial to either the organization or the intern him/herself to be thrown into the deep end to sink or swim?  Listen in as Dawn Shuler discusses the three main purposes of an internship program and how to create a successful outcome. Other podcast episodes mentioned:  Are you purpose driven?, Right people in the right seats, Your people desperately need training, Onboarding new hires, and Do you  send your managers to training?
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Episode 122 – Do you send your managers to training?

Do you know that 75% of the causes of employee turnover are preventable? A Gallup poll of more 1 million employed U.S. workers concluded that the #1 reason people quit their jobs is because of a bad boss or immediate supervisor. Those 75% of workers who voluntarily left their jobs did so because of their bosses and not the position itself. Often, a person is made manager because he or she excelled in his/her position as a highly skilled producer. But being a great programmer, sales person, or copywriter does not necessarily translate into being a great manager. Ideally, organizations
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Episode 93 – 4 things managers need to do very well

Did you know that 75% of employees leave because of their boss? That means it’s upon the shoulders of managers and leaders to create an environment where their direct reports don’t want to leave. Dawn Shuler discusses the 4 things managers need to do very well in order not to become a statistic. Other podcast episodes mentioned: Right People in the Right Seats – what it means to your other employees Manage expectations Play to your strengths Take care of your people – corporate social responsibility
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Episode 88 – Onboarding new hires

In the last episode, Dawn Shuler talked about the importance of a strong onboarding process for new customers.  In today’s episode, she continues the onboarding theme for new hires.  Here’s why it’s important: 37% of hiring decision makers say retention rates would increase significantly if new hires were better informed during the hiring process.  Listen in as Dawn goes over the 7 elements to consider in a strong onboarding process for new hires, as well as a sample first day for a new employee.
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Episode 86 – Not for government employees

When you think of professional development, creativity, innovation, problem-solving… do you think training in those areas is helpful for employees? How about government employees? Listen in to today’s episode as Dawn Shuler recounts a situation with some potential implicit bias against training for government employees.
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Episode 84 – Your people desperately need training

Did you know that 92% of employers say skill shortages is negatively affecting productivity, employee satisfaction, and turnover.  So, there’s the argument right there for the need for training. The question is… what kind of training? Believe it or not, not hard skills like coding, tech, or trades. Where are you missing the opportunity to create magic in your organization?    
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