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Episode 197 – Making customer service a more tangible experience – Interview with Steven Van Belleghem

Episode 197 – Making customer service a more tangible experience – Interview with Steven Van Belleghem

by | Apr 16, 2021 | Business relationships, CEO, Communication, Company culture, Customer service, Empowerment, Feedback, Management, Podcast, Productivity, Relationships, Values

Great customer service is crucial to the sustainability of an organization, profit or nonprofit.  55% of customers would gladly pay extra to guarantee a better service, and the probability of selling to an existing customer is 60-70%, versus the probability of selling...
Episode 195 – Right person, wrong seat

Episode 195 – Right person, wrong seat

by | Mar 26, 2021 | Business relationships, Employee Engagement, Forward motion, Hiring, Management, Podcast, Productivity, Purpose, Relationships, Strengths-based workplace, Success, Training, Values, Zone of Genius

https://media.blubrry.com/people_thrive_companies_thrive/content.blubrry.com/people_thrive_companies_thrive/WP_Right_person_wrong_seat.mp3Podcast: Play in new window | DownloadSubscribe: Google Podcasts | Spotify | Android | Stitcher | Email | TuneIn | Deezer | RSS |...
Episode 194 – Confidence is critical – Interview with Jamie McKinney of Jamie Empowers

Episode 194 – Confidence is critical – Interview with Jamie McKinney of Jamie Empowers

by | Mar 9, 2021 | Communication, Company culture, Empowerment, Forward motion, Leadership, Management, Podcast, Productivity, Purpose, Self management, Self Motivation, skills, Success, Values

https://media.blubrry.com/people_thrive_companies_thrive/content.blubrry.com/people_thrive_companies_thrive/WP_Jamie_McKinney_interview_audio_only.mp3Podcast: Play in new window | DownloadSubscribe: Google Podcasts | Spotify | Android | Stitcher | Email | TuneIn |...
Episode 193 – How do you ensure you have the right people in the right seats?

Episode 193 – How do you ensure you have the right people in the right seats?

by | Mar 5, 2021 | Communication, Company culture, Employees, Forward motion, Management, Podcast, Productivity, Purpose, Success, Values, Zone of Genius

https://media.blubrry.com/people_thrive_companies_thrive/content.blubrry.com/people_thrive_companies_thrive/WP_How_do_you_ensure_the_right_people.mp3Podcast: Play in new window | DownloadSubscribe: Google Podcasts | Spotify | Android | Stitcher | Email | TuneIn |...