When we talk with CEOs, presidents, and leaders of organizations, they frequently have one thing in common…. they don’t really know what’s going on deeply in their organizations.
They may think they do, or they may suspect they do not.
The reality is that it’s impossible to be completely plugged in.
Your job as a leader of a company or non-profit is to create the vision, design the strategy to get there, and be the outward face of the organization, among other things.
If you have your eyes on the landscape and that 50,000-foot view, you cannot also know what’s going on down on the ground. The general has a different job than the foot soldiers. As such, they don’t really know how things are going day-to-day on the ground or from the soldiers’ points of view.
And they shouldn’t. Their job is to see the whole; they cannot hold all the pieces individually and focus on them. Otherwise, they lose sight of that whole.
With that in mind, then, is there a disadvantage to this reality?
Yes. If you are only looking at the horizon, then you’re missing what could be right in front of you.
- What’s really going on?
- Are real problems and issues getting buffered and softened through layers of management before they get to you? So then you don’t have a true sense of the situation?
- What’s the lay of the land from “here” to the horizon?
- Are you as plugged in as you think you are?
- What’s the current temperature reading of your organization?
Just like a wellness exam or physical on a regular basis, you need to check in with the health of your organization.
Knowledge is power, and that’s why our clients hire us to administer and analyze the results from the Company Climate Inventory. As one client said, “I’m hungry for information.”
Some of our clients even conduct this survey annually so they can get a sense of the culture, strengths, and challenges; if and how the organization is changing; and then have a path to improve productivity and increase employee engagement.
What’s really going on in your organization? Are you hungry for information, or afraid to find out?