How do you measure results and success in regard to your team and projects? If you don’t know the answer, then your team members aren’t able to perform to your standards.
What quality do you look for in your team members? For example, does “on time” for you mean on the due date, or the day before? That definition needs to be clear for your employees.
How do you measure projects? If the client is a repeat customer? A lack of things going wrong?
The only way to have great people on your team and successful projects is to be clear. If you have something you can measure, then you can check in on it. Listen in as Dawn explains the necessity of measurement tools for projects and people.