Turn Your Customers Into Raving Fans

A repeat customer has a 60-70% chance of converting to more sales! That means your focus needs to be more on client retention rather than the constant gerbil wheel of trying to bring on brand-new customers. Turn your customers into raving fans, and they’re that much more likely to buy from you… again and again and again.

During this workshop, you will:

• Understand why people buy and the language of their buying decisions
• Learn to speak in your customer’s language to better connect with them
• Increase your confidence in the sales process
• Uncover what your clients and customers truly WANT
• Discover the elements of a customer service nurturing campaign that keeps your customers front of mind and keeps them coming back for more

Lunch will be included!