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Are there situations (like employees leaving, team members fading out or ghosting) where you’re not asking questions? Or you aren’t getting the dialogue going to find out what’s happening? What is NOT knowing costing you?
What questions should you be asking?
- Why are you leaving?
- What has changed?
- Is there something different you would have liked to see from us?
- Are there resources we could have provided?
- What would have made this a more successful experience for you?
Other podcast episodes referenced: Gap Analysis and Top 5 books you must read.