Do you know that 75% of the causes of employee turnover are preventable?
A Gallup poll of more 1 million employed U.S. workers concluded that the #1 reason people quit their jobs is because of a bad boss or immediate supervisor. Those 75% of workers who voluntarily left their jobs did so because of their bosses and not the position itself.
- Are you maximizing the people on your team or in your department?
- How do you define a “good” manager or leader?
- Are you a great manager, but you’ve been told you need to beef up your leadership abilities?
- How do you interact with your employees?
- Do your employees trust you?
- Is your team fragmented, and you’re not sure how to bring them together?
- Do you know the top three conditions that make employees miserable?
As a manager and a leader, it’s your job to inspire and motivate your employees and staff to create specific results.
Are you doing that?
Our Managers Thrive™ Training Program covers the six aspects of powerful, strong, and empathetic leadership. (Yes, good managers and leaders need some degree of empathy.)
Whether your managers need in-depth training or a program to enhance their already-strong managerial skills, the Managers Thrive™ Training Program will help each manager in your company hone their skills, develop new ones, and have an opportunity to mastermind with their peers to continue to upgrade their leadership skills.
How can the Managers Thrive™ Training Program benefit you and your company?
With the training, coaching, and guidance from experienced consultants and trainers at The Shuler Group, LLC, your managers will be led through a six-month program that covers the crucial elements of effective management.
Each training in the Managers Thrive™ track is a full-day workshop with pre-assessments, post-assessments, interactive activities, and group exercises.
At the end of the six-month program, participants will graduate with a Managers Thrive™ Certificate of Completion.
People Management for Leaders
At the core, people work for other people, not companies. In order to effectively lead others, managers must understand their direct reports, their personalities, their roles… and how to best inspire and motivate them to perform at their best.
- Become more effective managers of work, teams, and change at the company
- Learn effective delegation skills within teams and across offices
- Clarify roles, tasks, and deadlines to better guide teams and manage time more efficiently
- Increase retention of staff due to clarity of expectations and outcomes
- Empowerment and ownership of work responsibilities
Right People in the Right Seats
Companies tend to hire for skills (the right seat) rather than employee alignment with company values and mission (the right person). If there is a misalignment between employee and company, it doesn’t matter how well skilled they are in their position. The wrong person in a company can be toxic to culture, communication, relationships, productivity, and the company’s bottom line.
- Make sure you have people who align with company’s Deeper Why and Core Values
- Use the People Analyzer ™ tool to evaluate how each employee aligns with each value
- Onboarding new employees as the crucial first step to greater retention
- Importance of a mentoring program and necessary elements
Great leaders empower others, utilize and maximize their strengths, and lead their tribe to fulfill the goals and mission of the company.
- 10-point Leadership Model
- Self-assessment of leadership qualities – pre and post training to measure progress
- Develop and boost your empathy
- Leadership from the inside out philosophy
- Determine your unique and empowered leadership style
Designing Dynamic Teams
Imagine if your staff and teams understood each other better and could communicate effectively and functionally… what would that do for your company?
You want to increase your bottom line, reduce employee turnover, decrease communication and morale issues, solve problems more easily, and create a positive company culture.
A focus on team building helps staff and employees know each other better, learn how to work together more effectively, and improve the ability to communicate about issues in the workplace.
- Identify the top 5 strengths of each member of the team
- Understand how those individual strengths work collaboratively for the best results
- Learn the 6 dysfunctional team styles
- Realize the importance of working in Zone of Genius
- Designing the most effective teams
Companies don’t really think about employee engagement, or they might think about it, but there is no line item on a budget for employee engagement. Managers and leaders would say employee engagement is important, but they actually don’t have a sense of how important it is.
It’s crucial because if you don’t have employees who are actively and highly engaged with your company, then you’ll eventually have employee turnover.
- Engagement is a two-way street using The Shuler Group’s Collaborative Employee Engagement Model ™
- Increased employee engagement increases productivity
- Increased employee engagement increases employee retention
- 3 conditions that make employees miserable and how to correct them
Exceptional Customer Service
“The Customer is always right” is not a good enough credo for exceptional customer service and retention.
Truthful interaction in dealing with problems IS crucial, along with entering into any customer service connection with a solution-based mindset.
- Customer service – internal – how you serve your employees
- Customer Service – external – how you serve your clients and customers
- Importance of increased customer retention